Frequently Asked Questions

How do I install?

Installation starts after unzipping and double-clicking the Diamond app. You might have to give Diamond permission to be installed as it wasn’t downloaded from the app store. These settings are usually located in the Security and Privacy settings on your Mac. For more assistance, reach out to hello@diamond.io and we’d be happy to walk you through it.

What data do you keep?

By default, Diamond will request paths to your files, folders on your local computer as well as your cloud accounts if you have connected any. Files and emails remain where they are stored and Diamond does not store copies. Diamond only stores encrypted paths and keywords to enable fast access.

Is this a paid service, or will it always be free?

We will introduce a paid tier for enterprise and power users to enable enhanced functionality. Diamond will not sell or share your data. Period.