Privacy Policy

Our Privacy Principles

Diamond Privacy Policy

This privacy policy is here to help you understand what information we collect at Diamond, how we use it, and what choices you have. Diamond is available for use via a web browser or applications specific to your desktop or mobile device. When we talk about Diamond in this policy, we are talking about Diamond Inc., the company, our various downloadable applications, our web app at any domain or subdomain of diamond.io, the Diamond cloud storage system and the Diamond website at diamond.io.

This policy describes how Diamond treats your information, not how other organizations treat your information. If you are using Diamond in a workplace or on a device or account issued to you by your employer or another organization, that company or organization likely has its own policies regarding storage, access, modification, deletion, and retention of communications and content which may apply to your use of Diamond.

Information We Collect And Receive

We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:

Our Cookie Policy

Diamond uses cookies, or similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies.

Cookies are small text files sent by us to your computer and from your computer to us, each time you visit our website. They are unique to your Diamond account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser deletes them or until they expire.

Some cookies are associated with your Diamond account and personal information in order to remember that you are logged in. Other cookies are not tied to your Diamond account but are unique and allow us to do site analytics and customization, among other things. Diamond may also use cookies, single-pixel gifs or beacons to communicate with you via tailored advertisements. These advertisements may employ Facebook Custom Audience targeting or similar technologies.

If you access Diamond through your browser, you can manage your cookie settings there but if you disable all cookies you may not be able to use Diamond.

Use of 3rd party analytics services

In addition to our own services, we use 3rd party services like Google Analytics and Mixpanel who provide website analytics cookies to help us improve the experience we offer you. This may involve transmitting your device id, anonymized analytics identifiers and anonymized event data to these 3rd parties for analysis so that we can better understand your experience with our service. You may opt-out of third party cookies from Google Analytics and Mixpanel on their respective websites. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.

How We Use Your Information

We use your information for the following:

Export Options

Diamond does not currently offer options for content export other than by manually downloading the content through the Diamond service. Please see our FAQ for more specific information about what options exist for exporting your content.

Choices For Users

When you use Diamond, you have control over a number of things with respect to your own privacy and choices about how your content is visible to others or not.

Other Choices

Sharing And Disclosure

There are times when communications and related content and other user information may be shared by Diamond. This section discusses only how Diamond may share user information. Diamond may share information:

Where Information Is Processed

Diamond is based in the United States. Although we welcome users from all over the world, keep in mind that no matter where you live or where you happen to use our services, you consent to the processing and transfer of information in and to the U.S. We may also transfer your information to other countries, either at your direction, or for processing purposes. We want you to know this because the laws of the United States and those of other countries where your information is transferred and/or processed might not be as comprehensive or protective as the laws in the country where you live.

While in transit or while stored in our datacenter, it is possible your data will be subject to surveillance, without our cooperation, by the government of the United States or other countries. We will resist surveillance to the maximum extent permitted by law and in accordance with the terms of this privacy policy.


Diamond takes reasonable steps to protect information you provide to us as part of your use of the Diamond service from loss, misuse, and unauthorized access or disclosure. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. All traffic to our website and all communication between our apps and our servers is encrypted using secure socket layer technology (SSL). Emails, SMS, and notifications we send are not encrypted. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free.

To learn more about current practices and policies regarding security and confidentiality, please see our Security Practices; we keep that document updated as these practices evolve over time.

Children’s Information

Diamond is not directed to children under 13. If you learn that a minor child has provided us with personal information without your consent, please contact us.

Changes To This Privacy Policy

We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use Diamond after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.

Contacting Diamond

Please also feel free to contact us if you have any questions about Diamond’s Privacy Policy or practices. You may contact us at privacy@diamond.io or at our mailing address below:

Diamond Inc.
#3, 19 S B St.
San Mateo, CA